Client Services Rep - Laboratory Administration - Full Time

Sayre, PA, United States
Jan 7, 2022

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Job Description

Guthrie Entity

Guthrie Medical Group-Sayre

Shift

Not Applicable

Pay Grade

TGC/MWG

FLSA Status

Non-Exempt

Main Function

Lab Client Services provide front line customer service support both in person and on the phone for a variety of customer requests. Lab Client Service Representatives research and resolve or assist in the resolution of incidents while working closely with the Leadership Team to prevent reoccurrence. Lab Client Service Representatives respond to customer inquiries, physician, and patients relative to orders, results, costs, etc. They also perform billing and billing audit functions, edits, etc.

Education

High School graduate/GED required. Some laboratory experience preferred.

Experience

Possesses good typing skills; word processing and computer experience desirable. Demonstrates excellent phone etiquette, customer service and verbal skills.  A demonstrated ability to be self-directed with excellent organizational, analytical, writing and communication skills are a must.

Employment Value Proposition

A career with Guthrie means being part of an organization that’s proud of its heritage and clear about its future. Attracting and retaining the best talent is crucial to our ambitions – it’s why we offer shared accountability, a team-based model, a supportive environment, and ongoing development and educational opportunities. If you’re passionate about making a difference in patients’ lives in a close-knit community, this is where you belong.

Get ready to shape the future of a patient-centric, clinician-led organization with a proud history of progressive care.

Perks and benefits of a Guthrie caregiver:

-           Competitive pay

-           403(b) – employer match/contribution

-           Comprehensive benefit package

-           Career advancement opportunities

-           Tuition reimbursement

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers

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Job Info

Jan 7, 2022

123587-1A

United States

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