Desktop Support Analyst - IT Workplace Computing - Full Time - Towanda

Sayre, PA, United States
Jan 12, 2022


Job Description

Guthrie Entity

The Guthrie Clinic

Position is located at Robert Packer Hospital - Towanda Campus.



Pay Grade



FLSA Status


Main Function

Desktop/Network Support Analyst, Workplace Computing will support The Guthrie Clinic in maintaining, analyzing, troubleshooting, and repairing computer systems, software/hardware, and peripherals. The Desktop/Network Support Analyst documents, maintains, upgrades and/or replaces hardware and software systems as required. They will work together with the Help Desk and Data Center Operations staff as appropriate to determine and resolve problems received from clients via the ticketing system.


A Baccalaureate Degree or degree from an accredited college or university; OR
An Associate degree from an accredited college or university and a minimum of one year work experience;

A satisfactory combination of education, training, and experience.


• Experience in a desktop support services team
• Outstanding organizational skills and high attention to detail
• Problem solving/ troubleshooting
• Communicate clearly and with transparency and articulate ideas effectively
• Demonstrated ability to explain technical concepts to nontechnical people
• Ability to multitask, self-prioritize and work under pressure

Employment Value Proposition

A career with Guthrie means being part of an organization that’s proud of its heritage and clear about its future. Attracting and retaining the best talent is crucial to our ambitions – it’s why we offer shared accountability, a team-based model, a supportive environment, and ongoing development and educational opportunities. If you’re passionate about making a difference in patients’ lives in a close-knit community, this is where you belong. 
Get ready to shape the future of a patient-centric, clinician-led organization with a proud history of progressive care. 
Perks and benefits of a Guthrie caregiver: 
-           Competitive pay 
-           403(b) – employer match/contribution 
-           Comprehensive benefit package
-           Career advancement opportunities 
-           Tuition reimbursement

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit


Job Info

Jan 12, 2022


United States

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