Registration Clerk - Patient Registration - Full Time

Corning, NY, United States
Jan 7, 2022

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Job Description

Guthrie Entity

Corning Hospital

This position is part of the Collective Bargaining Agreement

Shift

Days 8 hr

Pay Grade

UNH/MWU

FLSA Status

Non-Exempt

Main Function

Registration clerks are responsible for obtaining patient demographic, insurance and
financial information including but not limited to performing scheduling, registration,
patient pre-admission and admission, reception and discharge functions. Registration
clerks also must employ proper, compliant patient liability collection techniques before,
during and after date of service. Escorting of patients/visitors to appropriate areas, or
obtaining, wheelchair, etc. Arranges for patients to speak with financial counselor if
needed. Registration clerks also ensure medical necessity checks/verification which
may be in the form of authorization requests or advance beneficiary notification forms.
Insurance authorization/notifications may or may not result from an automated tool
which can include inpatient or outpatient scheduled or unscheduled hospital charges.

Education

Associates degree in Health Care, Finance or related area.  In lieu of degree, two (2) years’ experience is required in Front Office Assistant, Registration, Insurance Verification, Scheduling/Call Center or Banking.  Prior customer service experience preferred.  Working knowledge of medical terminology required, with a medical terminology course completion.  Proficiency with computer office software including Microsoft Word, and Excel required.  Must possess an abiding commitment to basic ethical and legal principles, including familiarity with HIPAA and Protected Health Information.

CPR Certification required or completion of course within first 90 day orientation.

 

Experience

1. Associates degree in Health Care, Finance or related area.  In lieu of degree, two (2) years’ experience is required in Front Office Assistant, Registration, Insurance Verification, Scheduling/Call Center or Banking.  Prior customer service experience preferred.
  2.   Excellent communication skills.
  3.   Must have proven clerical skills, including typing, filing, scanning, with the ability to
       communicate with the public, doctors, nurses and patients.
4. Proven ability to work with computers, electronic devices, telephones, electronic web sites, and fax machines.
5. Working knowledge of Medical Terminology.
6. Working knowledge of CPT, HCPCS, and ICD-10.
7. Familiarity with various insurance plans, which includes passing a basic insurance identification test.
8. IDX/EPIC experience beneficial specifically in registration and/or scheduling. Per diem positions require a willingness and ability to work various days/times and be available with limited advanced notice.

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers

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Job Info

Jan 7, 2022

123373-1A

United States

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