Desktop/Network Support Analyst - IT Workplace Computing - Full Time

Sayre, PA, United States
Aug 23, 2021

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Job Description

Guthrie Entity

The Guthrie Clinic

Located in Corning, NY

Shift

Day

Pay Grade

TGC/A9

FLSA Status

Non-Exempt

Main Function

Desktop/Network Support Analyst, Workplace Computing will support The Guthrie Clinic in maintaining, analyzing, troubleshooting, and repairing computer systems, software/hardware, and peripherals. The Desktop/Network Support Analyst documents, maintains, upgrades and/or replaces hardware and software systems as required. They will work together with the Help Desk and Data Center Operations staff as appropriate to determine and resolve problems received from clients via the ticketing system.

Education

A Baccalaureate Degree or degree from an accredited college or university; OR
An Associate degree from an accredited college or university and a minimum of one year work experience; OR

A satisfactory combination of education, training, and experience.

Experience

• Experience in a desktop support services team
• Outstanding organizational skills and high attention to detail
• Problem solving/ troubleshooting
• Communicate clearly and with transparency and articulate ideas effectively
• Demonstrated ability to explain technical concepts to nontechnical people
• Ability to multitask, self-prioritize and work under pressure

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers

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Job Info

Aug 23, 2021

122044-1A

United States

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