SBO Patient Financial Rep - 1 - SBO - Single Business Office - Full Time

Sayre, PA, United States
Jul 9, 2021


Job Description

Guthrie Entity

The Guthrie Clinic


Days 8 hr

Pay Grade


FLSA Status


Main Function

Communicates with clients over the phone. Concentrates on the Single Billing Office customer service needs of patients and collection of patients’ delinquent accounts through automatic call distribution (ACD), scheduled appointment lists, self-pay follow up workqueues, face-to-face contact and postal, email and eGuthrie correspondence. 
Addresses inquiries and issues posed by patients and acts upon patients’ requests associated with assigned patient accounts in a responsive and informative manner, as deemed appropriate. 
Guides patients to establish a means of meeting their financial obligations in a manner which protects the financial standing of Guthrie Medical Group, Robert Packer Hospital, Corning Hospital, Troy Community Hospital, Towanda Memorial Hospital and Cortland Medical Center.


High school diploma required.  Associates Degree with concentration I business communications preferred. 


Ability to effectively communicate and present in a clear, concise manner. Knowledge of healthcare industry and billing procedures helpful.

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit


Job Info

Jul 9, 2021


United States

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