Patient Representative - Telecommunications - Full Time

Corning, NY, United States
Jun 12, 2020

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Job Description

Guthrie Entity

Guthrie Medical Group-Corning

Shift

Days

Pay Grade

GCL/A6

FLSA Status

Non-Exempt

Main Function

Concentrates on the customer service needs of Guthrie Clinic patients and collection of patients delinquent Guthrie Clinic accounts through the Time Reception List, PCS, via telephone, face-to-face contact, and correspondence. Addresses inquiries and issues posed by patients and acts upon patients requests associated with assigned patient accounts in a responsive and informative manner, as deemed appropriate. Guides patients to establish a means of meeting their financial obligations in a manner which protects the financial standing of the Clinic.

Education

High School Grad or Equivalent

Experience

Ability to effectively communicate and present in a clear, concise, and aggressive manner while projecting a positive public image on behalf of the organization.  Keyboard skills, customer service knowledge of the healthcare industry, accounting knowledge, collection knowledge, and billing procedures helpful.

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers

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Job Info

Jun 12, 2020

118229-1A

United States

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