SBO Patient Financial Rep - 2 - Full Time - Sayre, PA

Sayre, PA, United States
Jul 2, 2020

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Job Description

Guthrie Entity

The Guthrie Clinic

Shift

Not Applicable

Pay Grade

TGC/A7

FLSA Status

Non-Exempt

Main Function

Concentrates on the Single Billing Office customer service needs of patients and collection of patients’ delinquent accounts through automatic call distribution (ACD), scheduled appointment lists, self pay follow up workqueues, face-to-face contact and mail, email and eGuthrie correspondence. 

 

Addresses billing inquiries and more complex billing issues posed by patients and acts upon patients’ requests associated with assigned patient accounts in a responsive and informative manner, as deemed appropriate.

 

Establishes communication with patients by coordinating with other CBO and clinical departments for  patients identified as financial risk with scheduled appointments to discuss with the patient all methods of payment and assist with financial assistance, as applicable, for account resolution.

Education

High School Grad or Equivalent

Experience

Minimum of 2 years applicable, transferable, work experience required.  Background in health care financial services, collections, medical billing and insurance regulations preferred. Experience with office software and spreadsheets preferred.

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers

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Job Info

Jul 2, 2020

117837-1A

United States

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