The Guthrie Clinic
The Financial Counselor is responsible for accurate and timely processing in order to make determination of eligibility for Guthrie Health Charity Care Program applications. The financial counselor must use sound judgment and decision-making skills to ensure that all options for resolving open patient balances have been pursued. Duties include counseling of patients with respect to Guthrie Clinic patient billing policies, payment arrangements in compliance with Guthrie Clinic self pay payment arrangement guidelines, and eligibility of governmental need based programs as appropriate. Interacts with patients by phone or in person to insure the application and all required documentation is accurate and complete. Assures all avenues of reimbursement or assistance are pursued to guarantee payment for uninsured or underinsured patients.
Financial Counselor will handle pre-service estimates and work with patients by reviewing their out of pocket expenses. Counselor will review options and collect pre-service balances.
High School Grad or Equivalent
Minimum of 2 years applicable, transferable, work experience required.
Background in health care financial services, medical billing and insurance regulations preferred.
Strong organizational and customer service skills a must.
Experience with office software and spreadsheets preferred.
Requires excellent listening, verbal and written communication and interpersonal skills.
Aptitude for financial equations, speed in calculation, attention to detail and ability to multi-task.
Demonstrates excellent customer services skills at all times while working closely with fellow employees when situations require assistance with complex issues.
How To Apply
Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit www.guthrie.org/careers