Client Services/Courier Supervisor - Laboratory/Transportation - Full Time

Sayre, PA, United States
Jan 6, 2020


Job Description

Guthrie Entity

Guthrie Medical Group-Sayre



40 hrs/wk

Pay Grade


FLSA Status


Main Function

Supervises and/or conducts all activities in the Client Services and Courier Departments.  Plans, organizes and directs the daily activities of the personnel assigned to the section to assure quality and an optimum work flow in both departments.   The supervisor is responsible for optimizing and standardizing courier practices across regional and on-campus sites through initial training, competency assessments and continual updates.  Additionally, the supervisor is responsible to ensure client services staff are competent in working the laboratory billing work queues, laboratory billing and maintain a professional atmosphere with client calls.  Standardized, efficient and consistent work flow is followed in both departments.


Bachelor of Science Degree in Medical Technology is preferred. A Bachelor of Science degree in the physical sciences may be considered with relevant experience in a clinical laboratory.


Previous successful supervisory experience preferred. Must have in-depth knowledge of testing techniques to assist with billing corrections, courier processes and computer operations.  Must be able to evaluate procedures, processes, equipment and people and be capable of strategically planning improvements.  Strong computer skills, supervisory skills, problem solving skills and a high degree of initiative are required. Medical coding or billing experience is preferred.

How To Apply

Guthrie is an equal opportunity employer. To apply for a position at Guthrie please visit


Job Info

Jan 6, 2020


United States

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